Welcome to our website. By accessing or using our website and purchasing products from our store, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.
1. General
These Terms & Conditions apply to all visitors, users, and customers of our website.
We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time. Any changes will be effective once posted on this page.
2. Products & Product Information
We make reasonable efforts to ensure that product descriptions, images, colours, sizes, prices, and other information displayed on our website are accurate.
However, actual product colours may vary slightly depending on your device or screen settings.
We reserve the right to correct any errors, inaccuracies, or omissions and to update product information at any time without prior notice.
3. Pricing
All product prices displayed on our website are in Indian Rupees (INR).
Prices may change at any time without prior notice. Any applicable taxes, shipping charges, or other charges will be displayed during the checkout process, where applicable.
4. Orders
When you place an order, you are making an offer to purchase the selected products.
After placing an order, you will receive an order confirmation. An order is considered accepted only when we confirm the order and/or dispatch the product.
We reserve the right to refuse, cancel, or limit an order for reasons including, but not limited to:
- Product availability.
- Incorrect pricing or product information.
- Suspected fraudulent or unauthorized transactions.
- Incorrect or incomplete customer information.
- Other circumstances beyond our reasonable control.
If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method, subject to applicable payment-provider processing times.
5. Payment
We accept the payment methods made available on our website at checkout.
You agree to provide accurate and complete payment and billing information when placing an order.
We are not responsible for delays or failures caused by payment gateways, banks, or other third-party payment providers.
6. Shipping & Delivery
We offer Pan-India delivery.
Orders are generally delivered within 5–7 business days from the date of order confirmation.
Delivery times may vary due to factors such as courier delays, weather conditions, public holidays, remote locations, or other circumstances beyond our control.
For more information, please refer to our Shipping Policy.
7. Returns & Refunds
Our store follows a 3-day return policy from the date of delivery.
To be eligible for a return, the product must be unused, unworn, in its original condition, with original tags and packaging, and accompanied by valid proof of purchase.
Certain products may not be eligible for return as specified in our Return & Refund Policy.
For complete information about returns, exchanges, and refunds, please refer to our Return & Refund Policy.
8. Damaged, Defective, or Incorrect Products
If you receive a damaged, defective, or incorrect product, you must contact us within 3 days of delivery.
We may request photographs, videos, or other information to verify the issue before approving a replacement, exchange, or refund.
9. Cancellation of Orders
If you wish to cancel an order, please contact us as soon as possible at gorafashion26@gmail.com.
Orders that have already been shipped may not be eligible for cancellation and may instead be subject to our Return & Refund Policy.
10. User Information
You agree to provide accurate, current, and complete information when placing an order or creating an account, where applicable.
You are responsible for ensuring that your shipping address, contact number, email address, and other order information are correct.
We are not responsible for delivery issues caused by incorrect or incomplete information provided by the customer.
11. Website Use
You agree not to use our website for any unlawful or unauthorized purpose.
You must not attempt to:
- Interfere with the operation or security of the website.
- Gain unauthorized access to our systems or accounts.
- Copy, reproduce, or misuse our website content without permission.
- Use the website to engage in fraudulent or misleading activities.
- Upload or transmit harmful software, viruses, or malicious code.
12. Intellectual Property
All content available on this website, including but not limited to logos, brand names, photographs, product images, graphics, text, designs, and other materials, is owned by or licensed to us unless otherwise stated.
You may not copy, reproduce, distribute, modify, publish, or commercially use our content without our prior written permission.
13. Third-Party Services
Our website may use third-party services such as payment gateways, shipping partners, analytics providers, or other service providers.
Your use of such services may also be subject to the terms and policies of those third parties.
We are not responsible for the acts, omissions, policies, or technical failures of third-party service providers.
14. Limitation of Liability
We will make reasonable efforts to provide accurate information and reliable services. However, we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.
To the extent permitted by applicable law, we will not be liable for losses arising from circumstances beyond our reasonable control, including courier delays, technical failures, payment gateway failures, natural events, or other unforeseen circumstances.
Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections available to consumers under applicable Indian law.
15. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising in connection with these Terms & Conditions or your purchase from our store shall be subject to the applicable courts and legal authorities in India.
16. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us at:
Email: gorafashion26@gmail.com